Please visit http://www.jonesholidays.co.uk/Coronavirus-Update-Customer-Hub for all Coronavirus updates.
There is no booking form to complete, so booking your holiday couldn’t be easier, just call 01352 733292, book online at www.jonesholidays.co.uk or call into our Booking Office, Chester Road, Flint, CH65DZ.
For all our UK and Ireland coach holidays there is a deposit to pay of £75 per person. For further afield holidays the deposit is as follows; continental coach holidays the deposit is £100 per person, for Jersey flight holidays the deposit is £150 per person, and for our air and cruise holidays we would need a deposit of £150 per person, or 10% of the cost of the holiday, whichever is the greater. If you have selected an ocean cruise, the deposit is 20% of the cost of the holiday. We take the deposits at time of booking.
Back To TopFull payment for your coach holiday is due 8 weeks before departure date. If you have booked an air or cruise holiday this can be between 8 to 16 weeks before; you’ll be advised of the exact date on booking.
Back To TopFor all UK coach holidays we accept payments in cash, cheques, or credit / debit cards.
If you have booked an air and cruise holiday your final balance payment will need to be made by cash, cheque, or debit card only.
You can make a provisional booking for your holiday and hold a place on option for a limited period only. Please call our Booking Office on 01352 733292 for more information.
Where possible we try to keep our single supplements to a minimum, and actively create holidays that do not include a single supplement. It is however necessary at times to charge a single supplement.
Back To TopFor passengers within our catchment area we offer a door to door pick up service for free. Passengers outside of the area may have to pay and additional small charge, please check at time of booking.
Back To TopYes, we can help you with your travel insurance and offer our own cover.
Back To TopWhen you book with us we will ask you where you would like to sit and find you the best seat for you. We do have to work on a first come first served basis however, so if you particularly wanted a specific seat please book early. There is no additional charge for reserving specific seats.
Back To TopWe politely request that you try and limit your luggage to one suitcase per person, which should not exceed 20kg. You are of course able to bring hand luggage onto the coach, which can be kept with you and can be stored in the overhead luggage rack.
Back To TopYou will receive your documents and luggage labels around 2 weeks before you travel.
Back To TopIf you have disabilities we would ask you to let us know at the time of booking. We have a range of different tours and some may contain more walking elements than others. We do our best to select hotels that are accessible, however please check your tour descriptions as some hotels may not offer lifts to all floors.
Back To TopYes, 100% secure. When you book a holiday with us you have complete financial security. All our coach holidays are protected by our Coach Holiday Bond. You can find out more about that here www.jonesholidays.co.uk/Holiday-Protection.
Back To TopYes , all you need to do is log into your account and click on balance payments, you can then pay your balance using a credit or debit card.
Back To TopYou or any member of your party, may cancel your holiday at any time provided the cancellation is made by the person who made the booking and is notified to us in writing or over the phone. For cancellation charges visit https://www.jonesholidays.co.uk/Jones-Holidays-Trading-Charter
Back To Top